How do I connect to the NK-HOSTE Wi-Fi network?
To access the NK-HOSTE network, you must first register once (user manual). Registration is valid for 30 days, and during this period, you cannot re-register with the same login details.
Why can't I log in with my NK reader account details?
Registration for use of the NK-HOSTE network serves to verify your identity and ensure access to the service. It is not not related to registration in the NK ČR. Visitors with a one-day ticket can also register and connect to the network.
How long is registration for the NK-HOSTE Wi-Fi network valid?
After registration, the Wi-Fi connection is valid for 30 days. During this period, users should be able to connect to the Wi-Fi network automatically. After 30 days, it is no longer possible to log in using the existing password. It is necessary to re-register and then use a newly generated password to log in.
What should I do if the network does not log in automatically?
During the 30-day period after registration, the user may be automatically logged out. In this case, it is necessary to log in (not register), i.e. enter the generated password valid for the given period, which was sent to the reader during registration to the specified phone number and email address.
The login page is not displayed!
If you are not automatically redirected to the registration or login page, open your internet browser and load any web page. This will activate the redirection.
I am unable to register or the login page is not displayed!
If you cannot register or are not automatically redirected to the login page, try changing the default browser on your device.
Changing the default browser on different devices:
Android: 1. Open Settings, 2. Tap Apps or Apps & Notifications, 3. Select Default apps or Choose default apps from the menu, 4. Tap Browser, 5. Select the browser you want to use from the list of browsers
iOS (iPhone): 1. Open the browser app you want to set (e.g., Chrome), 2. Tap the options icon (three dots or lines) and then Settings. 3. Find and tap Default browser. 4. Tap Go to settings. 5. Set the desired browser as the default in the system settings.
Windows: 1. Click Start (Windows icon) and select Settings (gear icon). 2. Go to Apps. 3. Select Default apps in the left menu. 4. In the Web browser section, click on the current default browser. 5. Select the browser you want to set as the default
macOS: 1. Click on the square icon in the upper left corner of the screen, 2. Select System Settings or “System Preferences,” 3. Select Desktop & Dock/General, 4. Click on the Default Browser section and select the application you want to set as default
An error message appears when I try to register or log in!
If an error message appears when you try to register or log in, open the Wi-Fi settings on the device and select “forget,” or “remove” for the NK-HOSTE network.
How to “forget a network” for different devices:
Android: 1. Open Settings and click on Wi-Fi. 2. Hold your finger on the name of the network you want to forget. 3. In the menu that appears, tap Forget.
iOS (iPhone): 1. Open Settings and select Wi-Fi. 2. Tap the icon with the letter “i” next to the network you want to forget. 3. Tap Forget this network.
Windows: 1. Open Settings. 2. Select Network & Internet. 3. Click Wi-Fi. 4. Select Manage known networks, 5. Click on the network you want to remove and select Forget
macOS: 1. Open System Preferences, 2. Click on Network and then on Wi-Fi, 3. Click Advanced, 4. In the “Preferred Networks” section, select the network you want to remove and click the minus (-) button
The error message also appears, for example, when entering the wrong password or when attempting to re-register before the 30-day period has expired.